Project: EAKAT

Class: Customer

Parent Class(es): 

  1. Aliased_Item
  2. Business_Model
  3. Categorized_Item
  4. Documented_Item
  5. Export_Items
  6. Identified_Item
  7. Reviewable_Item
  8. Sourced_Item

Instances:

  • None

Subclasses:

  • None

A customer is defined as any person or entity that subscribes to services, or uses products provided by the business in return for money or trade.

Attribute Definitions
Name Documentation Type Values Allowed Number Allowed Assumed Value
Description 

A Documented Item is an item that requires descriptive text above and beyond what the reader may gain from looking at the other attributes individually.

 
String VTYPE   0:1   
Item_Source 

This is the source for the information in this item.

 
Instance VTYPE Source  0:*   
Customer_of 

These are all of the Business Processes that the Customer uses.

 
Instance VTYPE Business_Process  0:*   
Aliases 

These are all of the other names by which this item goes.

 
Instance VTYPE Alias  0:*   
Item_Categories 

These are all of the categories for this item.

 
Instance VTYPE Category  0:*   
Name 

This is an item that readers can identify for one another by referring to a single word, or phrase.

 
String VTYPE   1:1   
Item_Review_Status 

This is the review status of the item.

 
Instance VTYPE Review_Status  0:1   
Attributes
Name Documentation Type Value
Item_Source 

This is the source for the information in this item.

 
Instance 
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
 
Aliases 

These are all of the other names by which this item goes.

 
Instance 
Business Actor
 
Modeling Value 

This is value of including this item in the Enterprise Architecture.

 
String 
Understanding all of a company's customers and the various business processes with which to interact can draw out patterns of redundancy or holes.
 
Examples 

These are examples of instances of this class.

 
String 
Emergency Room Patient
Personal Lines Customer