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A customer is defined as any person or entity that subscribes to services, or uses products provided by the business in return for money or trade.
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| Name | Documentation | Type | Values Allowed | Number Allowed | Assumed Value |
| Description | A Documented Item is an item that requires descriptive text above and beyond what the reader may gain from looking at the other attributes individually. |
String VTYPE | 0:1 | ||
| Item_Source | This is the source for the information in this item. |
Instance VTYPE | Source | 0:* | |
| Customer_of | These are all of the Business Processes that the Customer uses. |
Instance VTYPE | Business_Process | 0:* | |
| Aliases | These are all of the other names by which this item goes. |
Instance VTYPE | Alias | 0:* | |
| Item_Categories | These are all of the categories for this item. |
Instance VTYPE | Category | 0:* | |
| Name | This is an item that readers can identify for one another by referring to a single word, or phrase. |
String VTYPE | 1:1 | ||
| Item_Review_Status | This is the review status of the item. |
Instance VTYPE | Review_Status | 0:1 | |
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| Name | Documentation | Type | Value | |
| Item_Source | This is the source for the information in this item. |
Instance | The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance |
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| Aliases | These are all of the other names by which this item goes. |
Instance | Business Actor |
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| Modeling Value | This is value of including this item in the Enterprise Architecture. |
String | Understanding all of a company's customers and the various business processes with which to interact can draw out patterns of redundancy or holes. |
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| Examples | These are examples of instances of this class. |
String | Emergency Room Patient Personal Lines Customer |
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