| 1 | Develop Custom Software | Train Users on developed systems | | |
| 2 | | Retire developed systems | | |
| 3 | | Process Project Request | New project requests or system enhancement requests are submitted by the campus and must be reviewed, prioritized,and scheduled. | |
| 4 | | Maintain and upgrade`developed systems | | |
| 5 | | Develop System | | |
| 6 | | Create Service Level Agreement (SLA) for maintenance. | | |
| 7 | Manage Accounting IT Activity | Provide Financial Reports | | |
| 8 | | Provide IT services for Fiscal Closing - Monthend and Yearend. | | |
| 9 | Manage Accounts Payable and Receivable | Support EDI Interfaces | | |
| 10 | | Provide Check Writing Services | | |
| 11 | Manage Employee slashPayroll IT Activities | Support EDB/PPS | | |
| 12 | Plan Equipment Needs | Plan Acquisition | Plan the cycle of acquisition of system. | |
| 13 | | Perform maintenance and upgrades | | |
| 14 | | Plan Retirement of Equipment | | |
| 15 | Plan Software Acquisition | Identify Requirements | | |
| 16 | | Evaluate Vendors | | |
| 17 | | Assist Contract Negotiation | | |
| 18 | | Install, maintain, and upgrade vendor solution. | | |
| 19 | | Retire vendor solution | | |
| 20 | Provide Human Resources IT Solutions | Consulting and Requirements Analysis Services | | |
| 21 | | Software Design and Implementation | | |
| 22 | | Hardware planning | | |
| 23 | | Documentation - technical and end-user | | |
| 24 | | Provide operational services - backups, patches, etc. | AdCom services provides services such as backup, security audits, and system patches. | |
| 25 | | Assist Streamlining Hiring process | | |
| 26 | | Assist Streamlining Classify/ReClassify Job Titles | | |
| 27 | Support Reporting Requirements | Support UCOP Reporting Requirements | | |