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Hospital Unit Service Coordinator 

UCI Series Concepts

Class Specifications - H.45
Hospital Unit Service Coordinator III - 9257
Hospital Unit Service Coordinator II - 9258
Hospital Unit Service Coordinator I - 9259

August, 1973

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SERIES CONCEPT

Hospital Unit Service Coordinators perform or direct work which requires 
special training in and knowledge of hospital patient service functions; 
and perform other related duties as assigned.

Incumbents coordinate with other hospital departments such as Operating 
Room, Radiology, Clinical Laboratories, Admissions and Central Services 
in the sending and receiving of patients as well as equipment, specimens 
and related items; transcribe orders from the doctor's order form in the 
clinical record to the appropriate filing system; obtain required 
evaluations and counter signatures of a registered nurse; and 
requisition medications, special services and materials required for the 
patient or an appropriate nursing care unit; maintain complete patient 
records, total patients' 24 hour intake and output records; review 
transcriptions and other recorded dates for accuracy and correctness; 
and aid in establishing and maintaining a courteous receptive atmosphere 
for patients, public and other unit employees.

Classes in this series are distinguished from classes in the 
Clerical/Administrative series by the performance or supervision of 
tasks in a patient nursing care unit which requires an understanding of 
the functions of various hospital departments as well as specialized 
types of surgeries, medical diagnoses and disease entities.

The series consists of three levels.  Hospital Unit Service Coordinator I 
is the entry/trainee level; Hospital Unit Service Coordinator II is the 
operational level; and Hospital Unit Service Coordinator III is the 
advanced operational level.

                           CLASS CONCEPTS

Hospital Unit Service Coordinator III

Under general supervision, incumbents perform difficult unit service 
coordinating duties which require extensive hospital patient care 
experience and judgment and the ability to determine the appropriate 
action from within a frame work of broad and complex guidelines.

Incumbents typically transcribe physicians' orders and medications 
ordered to the appropriate record and are responsible for assuring that 
proper authorizations and complete and accurate records are maintained; 
and requisition and coordinate special services and materials from 
various departments.  Incumbents may in addition train or direct the work 
of lower level Hospital Unit Service Coordinators.

Hospital Unit Service Coordinator II

Under supervision and in conformity with a variety of patient care 
guidelines, incumbents perform the range of duties as outlined in the 
Series Concept.  Incumbents typically schedule appointments; maintain 
complete patient records by assuring that all necessary forms are 
entered in file in appropriate places; secure and merge previous patient 
records as needed; and forward forms for support services to appropriate 
departments at specified times.  Incumbents great new patients, give 
information to the public and employees, answer the telephone page and 
relay accurate messages to doctors, nurses or other staff members as 
appropriate.

Hospital Unit Service Coordinator I

Under close supervision, incumbents perform a variety of routine duties.  
This level may be used as a trainee level for an incumbent who is 
gaining training and experience necessary for advancement to the 
Hospital Unit Service Coordinator II level.

                       MINIMUM QUALIFICATIONS

Hospital Unit Service Coordinator III

Graduation from high school and three years of related hospital 
experience; or an equivalent combination of education and experience.

Hospital Unit Service Coordinator II

Graduation from high school and two years of hospital related 
experience; or an equivalent combination of education and experience.

Hospital Unit Service Coordinator I

Graduation from high school; or an equivalent combination of education 
and experience.

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