UC IRVINE JOB EVALUATION MATRIX

Student Assistant Series

 

FACTORS

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

 

Student Assistant I

 

Student Assistant II††

 

Student Assistant III

 

Student Assistant IV

Scope

Nature of Work
Impact of Work

 

 

 

 

 

 

 

 

 

 

 

Performs a variety of unskilled clerical and/or manual related duties. Impact is limited to the work area.

 

Nature of duties assigned at this level may provide incumbents with free time for studying and reading.

Performs a variety of clerical and/or manual related duties that are usually semi-skilled in nature and do not require extensive skill, training, or experience.

 

 

 

Performs a variety of skilled duties in support of academic research projects, student advising and contact with the public. Performs clerical and manual duties that involve limited use of specialized skills.

 

 

 

 

Performs a variety of complex duties in support of academic research projects. Performs clerical, manual, advising, and/or public contact duties that require the use of specialized skills.

Guidance

Level of supervision or direction received.

Decision making independence.

Leading or supervising others.

 

 

 

 

 

 

Work is performed under close supervision or in accordance with clearly defined procedures.

 

Receives detailed instructions on new assignments and work is assigned, scheduled, and prioritized by others.

 

No responsibility for supervising other employees.

Work is performed under supervision.

 

Receives detailed instructions on new assignments and assistance from supervisor in prioritizing work.

 

Work is performed according to established procedures with exceptions resolved by a supervisor.

 

May provide training and guidance to others.

 

 

Work is performed under general supervision.

 

Determines and schedules work priorities within defined job responsibilities.

 

Work is subject to review when problems involve new applications of policy or changes in administrative approach.

May coordinate work activities of others or provide training, guidance, and oversight.

 

Work is performed under general supervision.

 

Determines work priorities based on identified objectives and goals.

 

Work is subject to review when problems require a unique approach or an exception to policy.

May coordinate work activities of others or provide training, guidance, and oversight.

FACTORS

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

 

 

Student Assistant I

 

Student Assistant II

Student Assistant III

 

Student Assistant IV

Knowledge

Experience and training

Type of knowledge applied

 

 

 

 

 

 

 

 

Minimal training and experience are required to demonstrate proficiency.

 

Incumbents may be required to have a general knowledge of the areas to which they are assigned.

Typically requires on-the-job training to learn specific work procedures and experience sufficient to operate office equipment.

 

Requires basic knowledge of administrative activities and established methods and procedures within work area.

Typically requires related experience, transferable skills, and/or formal training.

 

Requires knowledge and understanding of the unitís programs or activities as well as University and departmental administrative guidelines.

 

 

Typically requires extensive related experience, transferable skills, and/or formal training or course work.

 

Requires knowledge of how unit and/or program activities and functions are integrated into the broader organization.

 

 

Problem-Solving

Difficulty

Level of analysis

Use of creativity

Use of resources

 

 

 

 

 

 

 

 

Resolves routine problems by referring to established procedures or by consulting others.

Resolves routine and recurring problems by referring to established and/or documented administrative procedures.

 

 

Identifies, clarifies and resolves problems requiring limited collaboration with others. May require interaction with people outside the immediate department/program.

 

Identifies and uses appropriate resources to complete assignments.

 

Resolves problems that are nonstandard, lack applicable guidelines, and may set precedents.

 

Perform a variety of activities to solve and/or prevent problems and improve work results including:

 

Gathering, integrating and interpreting a variety of information.

 

Identifying and using resources to create new approaches.

 

FACTORS

 

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

 

 

Student Assistant I

 

Student Assistant II

Student Assistant III

 

Student Assistant IV

Communication

Nature of contact

Types of communication

Collaboration

 

 

 

 

 

 

 

 

Exchanges work area and procedural information with co-workers or immediate work group.

 

Seeks and establishes clarification on work assignments and processes.

Exchanges information with co-workers and responds to routine communication requests from the campus community and/or general public.

 

 

Provides interpretation and procedural information utilizing appropriate communication methods to the campus community and the general public.

 

 

Develops contacts and working relationships with others outside of the department.

 

 

Examples of Working Titles at this Level

          Area Attendant (game room, locker room, etc)

          Clerk (files, answers phones, runs errands, etc)

          Laborer (unskilled)

          Ticket Taker

          Usher

          Food Service Worker

          A/V Operator

          Activities Coordinator

          Cashier

          Electric Cart Operator

          Facilities Assistant

          General Office Assistant

          Library Circulation Assistant

          Lab Helper

          Stage Helper

          Parking Assistant

          Bus Driver

          Intramural Program Supervisor

          Library Security Monitor

          Light & Sound Tech

          Computing/Network Assistant

          Recreational Instructor

          Sports Official

          UCI Student Center Building Manager

          Lab Assistant

          Engineering Asst

          Performing Arts Asst

          Automotive Asst

          Office Specialist

          Building Mgr/Supv

          Computer Programmer

          Instructional Computing Lab Specialist

          Network Administrator

          Project/Program Administrator

          Lab Specialist