“Let’s Talk!” UCI Staff Survey Program

Summary:
“Let’s Talk!” is a web-based, telephone, and paper survey program for new, continuing and exiting or transferring employees that provides them the opportunity to give feedback to management about their employment experience at UCI.

The Employee Opinion Survey:
http://www.jobresponse.com/
Keyword:  ucisurvey
(877) 495-7101
Request a paper copy of the survey by email to hr-letstalk@uci.edu

• Solicits opinions from currently employed career and contract staff regarding a variety of employment topics

The New Hire Opinion Survey:
http://www.jobresponse.com/
Keyword:  ucinewhire
(877) 748-0793
Request a paper copy of the survey by email to hr-letstalk@uci.edu

• Solicits opinions from employees who have been employed at UCI for three months.
• Provides feedback on their employment experience and their perceptions of working at UCI.
• Uses data to continually improve resources and programs for new staff.

The Exit/Transfer Opinion Survey:
http://www.jobresponse.com/
Keyword:  uciexit
(866) 967-5425
Request a paper copy of the survey by email to hr-letstalk@uci.edu

• Replaces and expands upon the Exit Survey previously used on the campus.
• Solicits opinions from employees who leave UCI or who transfer to other departments within UCI.
• Provides the opportunity for employees to speak candidly and confidentially about their employment experience at UCI. 
• Solicits opinions on subjects related to:
  • the employee’s job,
  • the UCI organization,
  • the features of our benefits package,
  • employment related topics of the employee’s choosing through open-ended comments. 

Confidentiality:

One of the most important criteria identified for the success of this program is confidentiality for the respondents.  Our online research and our focus groups emphasized the importance of this component.  Because we want open and honest feedback, we have arranged with Wonderlic Consulting to receive the responses to the surveys directly and return the data to us already compiled.  At no time will anyone at UCI receive responses with any information to correlate to the respondent.  Furthermore, data will be compiled in groups of departments and always with at least five responses to maintain confidentiality. Open-ended questions will be transcribed but, again, there will be no individual identification.

Reports:

Wonderlic will generate multi-page reports for each of the three surveys. Data will be compiled for the various aspects of job satisfaction, training and development, and benefits. Each of the surveys has categories that overlap. It is our goal to be able to track changes in employee opinion from the time the employee is new, while they are employed here and at the time they leave

Background:

In 2001-02, Chancellor Ralph Cicerone appointed a Task Force on Growth, Recruitment and Retention of Staff.  A key initiative of the task force includes understanding why staff leave the university and how the university can improve its workforce environment to better retain valuable employees. Over time, the project expanded to be a more comprehensive survey program comprised of three surveys.

Questions about the surveys? Email hr-letstalk@uci.edu